https://www.nice.com/websites/cxone-next-gen-cx/

Ever heard that if you want to be a good communicator, you need to avoid jargon? Seriously, that website absolutely nailed it! I do not understand a single sentence!

This is so unreal that it makes me laugh! You absolutely need to read it! (Unless you are neurotypical, then you may not find it funny, however, read it too, just to check how your reaction).